Privacy Policy

Stream7 Ltd are committed to safeguarding and preserving the privacy of our visitors and customers. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

This notice applies to our website, newsletter and also our internal systems used to store client data during the sales and invoicing process, known as ‘business operations.’

We do update this Policy from time to time so please do review this Policy regularly and should you have any questions please contact the Data Protection Officer.

Who are we?

Stream7 Limited a limited company registered in England under company number 08492212.

Registered address: 36 Seagrave Road, Sheffield, S12 2JS

Data Protection Officer: Darren Wain
Email address: data@stream7.co.uk
Telephone number: 0114 360 5060

Information We Collect

We may collect some or all of the following personal data, although this will vary due to the business transaction taking place.

  • Name; (Public & Private)
  • Address; (Public & Private)
  • Email address; (Public & Private)
  • Telephone number; (Public & Private)
  • Business name & Logo;
  • Website & Social Media Addresses
  • Job title;
  • Profession;
  • Qualifications
  • Information about your business
  • Staff Information ( including Name, Email, Job role)

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for or may be used for one of the following purposes:

  • Providing and managing your account.
  • Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email that you have opted-in to.

What legal basis do we have for processing your personal data?

We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • for performance of a contract we enter into with you;
  • where necessary for compliance with a legal or regulatory obligation we are subject to; and
  • for our legitimate interests (as described within this policy) where your interests and fundamental rights do not override these interests.

We will always work to fully protect your rights and comply with our or obligations under the GDPR and you will always have the opportunity to opt-out by contacting the data controller listed above.

When do we share personal data?

We treat personal data with confidentiality but on occasion we do share your data with other parties:

  • When providing client / event details to Stream7 staff

Only the minimum amount of data for the business operation is shared. Data is shared using password protected files or secure email.   

Where do we store and process personal data?

Our data is processed by the following organisations on our behalf:

 

Company

Service provided

Further Information

Google Apps

Email
Document creation

Document Storage

https://privacy.google.com/businesses/compliance

Current-RMS

Customer data storage

Quotations

https://www.current-rms.com/gdpr-information/

Mailchimp

Customer newsletters

https://mailchimp.com/legal/privacy/

Quickbooks

Customer accounting

https://quickbooks.intuit.com/uk/gdpr/

AgileCRM

Customer relationship management

https://www.agilecrm.com/gdpr-compliance

Google Analytics

Website user tracking

https://privacy.google.com/businesses/compliance

 

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Event Video Platform – 12 months after registration if account inactive or immediately on cancellation of membership
  • Email & Marketing – as long as client remains subscribed
  • Sales Process - until such contract has been fully performed

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown below.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy, please contact as below:

Data Protection Officer: Darren Wain
Email address: data@stream7.co.uk
Telephone number: 0114 360 5060

Registered address: 36 Seagrave Road, Sheffield, S12 2JS

Other Technologies

Cookies

The Stream7 websites, like many others, uses small files called cookies to help customise your experience.

What are 'cookies'?

'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone by a website’s server and only that server will be able to retrieve or read the contents of that cookie. They allow websites to store such things as user preferences. The cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.

How do we use cookies?

When you view a page our site may generate the following types of cookie:

  • Site performance cookies
  • Anonymous analytics cookies
  • Geotargetting cookies
  • Registration cookies
  • Third party cookies

Site performance cookies

This type of cookie remembers your preferences for tools found on the website, so you don't have to re-set them each time you visit. Examples include:

  • volume settings for our video player
  • whether you see the latest or the oldest article comments first
  • video streaming speeds that are compatible with your browser

Anonymous analytics cookies:

Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before.Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.

Registration cookies

If you are able to register with this site, we will generate cookies that signal whether you are signed in or not.

Our servers use these cookies to work out which account you are signed in with, and if you are allowed access to a particular service. It also allows us to associate any comments you post with your username.

If you have not selected 'keep me signed in,' your cookies get deleted when you either close your browser or shut down your computer.

Third party cookies

On some pages of the site, third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customising the application for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us.

For example, when you share an article using a social media sharing button on the site, the social network that has created the button will record that you have done this.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS.